Experience

When I first began working at the Hector Heritage Quay in Pictou, Nova Scotia, I never imagined how much that dockside experience would shape not just my career path but also my passion for storytelling, tourism, and community connection.

I started in a summer student role, welcoming visitors to the site and learning the rich history behind the Ship Hector, the iconic vessel that carried the first wave of Scottish settlers to Nova Scotia in 1773. Each day brought something new conversations with curious travellers, the scent of salt in the air, and the rewarding challenge of sharing a story that deserves to be remembered.

By my fourth season, I had grown into the role of Site Supervisor, leading a dedicated team and ensuring the experience was as authentic and engaging as possible for every guest who stepped through our doors. I learned firsthand that managing a heritage site isn’t just about operations or logistics it’s about people. It’s about sparking curiosity, answering questions, and making history feel personal.

What stood out most during those years was how often visitors didn’t know what else there was to explore in the area. Many had stumbled upon the Quay by chance often on a detour or road trip and were surprised by how much history, culture, and natural beauty the region offered. I saw an opportunity to bridge that gap.

That’s when I began offering personalized recommendations, almost like a travel guide in real time. Whether it was directing them to a scenic coastal drive, a hidden café, a walking trail, or another local museum, I made it my mission to enhance their entire visit to Northern Nova Scotia not just their time at the Quay. Over time, it became one of the most rewarding parts of my job: helping people connect more deeply with a place they hadn’t expected to fall in love with.

Working at the Hector Heritage Quay taught me the value of authentic tourism experiences, the importance of local knowledge, and the power of personal connection. It wasn’t just a job it was the foundation of my career in tourism, events, and content creation. It gave me the tools and confidence to keep building experiences that matter whether on the ground, behind the camera, or online.

And every time I return to the Quay even just for a visit it still feels like home.